Last Updated: March 20, 2025

Welcome to the Terms and Conditions of PatMacTech UK Ltd. These terms govern your use of our services, including our website (www.patmactechuk.net), and any contracts for our business intelligence, cloud computing, IT training, and web design services. By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please refrain from using our website or services.

1. Who We Are

PatMacTech UK Ltd is a limited company registered in England and Wales, providing business intelligence consultancy, cloud computing solutions, IT training, and web design services.

• Registered Name: PatMacTech UK Ltd
• Registered Address: Summerhill Place, MK45 3PQ, United Kingdom
• Company Registration Number: 15385316
• Website: www.patmactechuk.net
• Contact Email: admin@patmactechuk.net
• Phone: +44 1234 413856

2. Definitions

• “Client” or “You”: The individual, business, or entity engaging our services or accessing our website.
• “Company,” “We,” “Us,” or “Our”: PatMacTech UK Ltd.
• “Services”: Business intelligence consultancy, cloud computing solutions (e.g., Microsoft Azure), IT training, web design, and related offerings.
• “Agreement”: These Terms, along with any service-specific contract or order confirmation.
• “Website”: www.patmactechuk.net and any subdomains.
• “Deliverables”: Reports, software configurations, training materials, or websites provided as part of our Services.

3. Our Services

We provide the following services under these Terms:

• Business Intelligence (BI) Consultancy: Data analytics, reporting, and optimization using tools like Power BI and SQL Server.
• Cloud Computing Solutions: Deployment and management of cloud infrastructure, primarily via Microsoft Azure.
• IT Training: Courses on Microsoft technologies, DevOps, SQL Server, and more.
• Web Design: Creation of websites with a focus on functionality and user experience.

Services are detailed in a written proposal, quote, or order confirmation (“Service Agreement”) provided to you, which forms part of these Terms.

4. Acceptance of Terms

• Your use of our Website or Services constitutes acceptance of these Terms.
• For contracted Services, acceptance occurs upon signing a Service Agreement or making payment, whichever comes first.
• We reserve the right to amend these Terms at any time, with changes effective upon posting on our Website. Continued use after amendments implies acceptance of the updated Terms.

5. Client Obligations

You agree to:

• Provide accurate, complete information required for us to deliver Services (e.g., data, access credentials, or training preferences).
• Ensure lawful use of our Services and Website.
• Pay all fees as outlined in the Service Agreement or invoice.
• Notify us promptly of any issues with Deliverables or Services.

Failure to meet these obligations may result in delays, additional costs, or suspension of Services at our discretion.

6. Fees and Payment

• Pricing: Fees are specified in the Service Agreement or quote. All amounts exclude VAT unless stated otherwise, which will be charged at the prevailing UK rate.
• Payment Terms:
• For one-off Services (e.g., web design), 50% is due upfront, with the balance payable upon completion unless otherwise agreed.
• For ongoing Services (e.g., cloud management), fees are invoiced monthly in advance.
• Payment is due within 30 days of invoice receipt unless otherwise specified.
• Methods: Bank transfer, credit/debit card, or as agreed in writing.
• Late Payment: Overdue amounts incur interest at 4% above the Bank of England base rate, calculated daily until paid. We may suspend Services until payment is received.
• Disputes: Notify us of any billing disputes within 7 days of receiving an invoice.

7. Intellectual Property

• Our IP: All materials, software, designs, and Deliverables created by us remain our intellectual property or that of our licensors (e.g., Microsoft). You are granted a non-exclusive, non-transferable license to use Deliverables solely for the purpose outlined in the Service Agreement.
• Your IP: You retain ownership of data or materials you provide. You grant us a license to use these for the purpose of delivering Services.
• Restrictions: You may not copy, modify, distribute, or reverse-engineer our Deliverables without written consent.

8. Confidentiality

• Both parties agree to keep confidential any proprietary or sensitive information disclosed during the provision of Services (e.g., business data, technical processes).
• This obligation does not apply to information that is publicly available, lawfully obtained from a third party, or required to be disclosed by law.
• Confidentiality survives termination of the Agreement for 5 years.

9. Delivery and Performance

• Timelines: We aim to meet agreed deadlines but do not guarantee them unless expressly stated. Delays caused by you (e.g., failure to provide materials) may extend timelines without liability to us.
• Standards: Services are provided with reasonable skill and care, in line with industry standards.
• Acceptance: For Deliverables like websites or reports, you have 14 days to review and request reasonable amendments. Silence implies acceptance.

10. Third-Party Services

• We may use third-party tools or platforms (e.g., Microsoft Azure, Power BI) to deliver Services.
• You are subject to those providers’ terms and conditions, and we are not liable for their performance, outages, or changes.

11. Limitation of Liability

• Scope: We are not liable for indirect, consequential, or incidental losses (e.g., loss of profits, data, or business opportunities) arising from our Services or Website use.
• Cap: Our total liability is limited to the fees paid by you for the specific Service giving rise to the claim.
• Exclusions: Nothing in these Terms excludes liability for death, personal injury, fraud, or anything else that cannot be limited under UK law.
• Warranties: Services are provided “as is,” with no implied warranties beyond those required by law.

12. Termination

• By Either Party: Either party may terminate with 30 days’ written notice for ongoing Services, or immediately if the other party breaches these Terms materially (e.g., non-payment, misuse of Services).
• Effect: Upon termination, you must pay all outstanding fees. Access to Deliverables may be revoked unless otherwise agreed.
• Survival: Sections on confidentiality, IP, liability, and governing law survive termination.

13. Website Use

• Access: Our Website is provided for informational purposes. We may suspend or restrict access without notice.
• Cookies: We use cookies to enhance functionality (see our Privacy Policy at www.patmactechuk.net/privacy-policy).
• Prohibited Use: You may not use the Website to distribute malware, infringe IP, or engage in illegal activities.

14. Force Majeure

We are not liable for delays or failures due to events beyond our control (e.g., natural disasters, cyberattacks, or third-party service outages). We will notify you and resume Services as soon as practicable.

15. Data Protection

• We comply with the UK GDPR, Data Protection Act 2018, and related laws. Our Privacy Policy (www.patmactechuk.net/privacy-policy) details how we process your personal data.
• You warrant that any data you provide complies with applicable laws and that you have the right to share it with us.

16. Governing Law and Jurisdiction

• These Terms are governed by the laws of England and Wales.
• Disputes will be resolved exclusively in the courts of England and Wales, subject to mandatory mediation if we request it.

17. Miscellaneous

• Entire Agreement: These Terms, alongside any Service Agreement, constitute the full agreement between us, superseding prior discussions.
• Severability: If any provision is unenforceable, the remaining Terms remain valid.
• Waiver: Failure to enforce a right does not waive it.
• Assignment: You may not assign these Terms without our consent. We may assign them to a successor entity.
• Notices: Notices must be in writing, sent to info@patmactechuk.net or your registered contact details.

18. Contact Us

For questions or to exercise your rights:

• Email: admin@patmactechuk.net
• Phone: +44 1234 413856
• Address: PatMacTech UK Ltd, Summerhill Place, MK45 3PQ, United Kingdom